FAQ

Shipping Policy

Here you will find what you need to know about shipping. If you have a question that is not answered below, please contact us at hello@perupima.com.

Currently, we ship to the United States and Peru. Soon, we will be able to ship to more countries.

Currently, we offer free shipping to orders within the United States and Peru.

Please allow 2 business days for order handling and then 2-3 business days for delivery of products. 

We suggest you first review the details of the address indicated for delivery. If the address seems to be correct, please check with any household members and around the delivery address with neighbors or anyone who might have accepted the delivery.

If your order is still missing after a business day of the delivery date in the tracking details, please contact us at hello@perupima.com and we will find a solution.

We do not store any payment information from past orders. This means that for your own security, we suggest you place a new order for the items you wish to purchase.

Returns and Exchanges

Here you will find what you need to know about returns and exchanges. If you have a question that is not answered below, please contact us at hello@perupima.com.

AVERIGUAR SOBRE RETURNS

We are confident that you will love your new products as much as we do.

If you are not satisfied with our products, we are happy to accept returns within 30 days of the date of purchase. Returns are refunded in the original form of payment. If your original form of payment is no longer active or is unable to process a refund, the refund will be in form of store credit in the same amount.

Products listed as sale items will not be able to be returned or refunded. 

Currently, we are not able to process exchanges. To make things easier, we suggest you  return the items purchased and then place a new order with the new items you want to order.

Please feel free to contact us at hello@perupima.com if you have any further questions.

Bedding

Here you will find what you need to know about our bedding items. If you have a question that is not answered below, please contact us at hello@perupima.com.